Ellenne Weber, Project Manager, Copywriter and Marketing Assistant

Ellenne brings a varied background in the service, retail, and healthcare industries to Professional Services Marketing, Inc. With experience in client building and retention, employee training, customer service and administration, she is able to assist project managers as well as fulfill obligations for specific clients.

Ellenne developed many of her communication, organization, and customer service skills as a bartender for Brit’s Pub in Minneapolis. With a staff that quadrupled in size seasonally, Ellenne was responsible for maintaining a level of professionalism and service throughout transitional periods. She has a keen ability to deliver exceptional customer service in high stress situations. As a senior staff member, Ellenne mentored and trained dozens of employees over the years on the aspects of complete customer service.

Ellenne has also worked in the dental industry as an assistant office manager. She worked with the dentist and his staff to develop strategies for acquiring new patients as well as retaining and growing relationships with existing patients. A key component of her responsibilities was interacting with insurance representatives to ensure the best results for the patients as well as the practice. Ellenne’s history with the dental practice gives her a unique perspective on the importance of marketing for a small professional services organization.

Ellenne volunteered as a coordinator for a mentoring program at the University of Minnesota YMCA that matched at-risk elementary students with college students. She interviewed the prospective college students, trained the mentors, matched the participants, and oversaw the relationships through the course of the school year. Many of these relationships outlasted the mentors’ college years.

Project Manager
Ellenne’s Project Management skills allow her to work closely with PSM clients on tactical implementation at each stage of marketing projects. She also ensures timelines are followed and deadlines are met while providing timely and accurate work for her clients.

Copywriter
Ellenne possesses strong communication and writing skills and uses them to create unique copy for all your marketing needs. She relishes the challenge of finding a fresh and new perspective from which to deliver the client's message.

Marketing Assistant
As a Marketing Assistant for PSM, Ellenne works closely with PSM president Terrie Wheeler and the entire PSM team by providing marketing and administrative support. She conducts research, analyzes data, keeps complex schedules, and manages many other vital PSM areas of service.

Ellenne has a BA in English from The University of St. Thomas.