“A CRM is a valuable tool but only if it fits into your unique business and sales process. A well thought out and professionally built Zoho CRM will save you time and give you the necessary data to increase sales and improve customer service. I love the challenge that each build brings.”
Michelle: Zoho Expert
Michelle Hill is a Zoho Advanced Partner and has worked with over 100 companies in the implementation and maintenance of Zoho CRM and many of the other Zoho programs. Each company has their own business and sales process, building a CRM to that specific process will ensure that the system will add value and give you the information you need to extend excellent customer service. Michelle works with PSM clients who use Zoho for campaigns and other internal and external work-flow communications. Her expertise is greatly valued!
Michelle has over 20 years of business development and marketing experience in many different industries. This experience gives her a unique perspective to “begin with the end in mind”. When utilizing a program like Zoho that offers so many companion programs like mass email, finance, project management and social media management it is important to see the big picture when building out the CRM system.