As the founder of PSM Marketing, I’ve spent decades helping professional service firms grow. I’m excited about AI. We use it every day. But I’m also clear about what it can’t do. Every few months, a new headline declares that AI is about to replace the need for...
Silence is Not Neutral Anymore We are living through a moment that demands moral clarity. The rise of authoritarianism and openly fascist rhetoric in American politics is no longer theoretical. It is visible, organized, and accelerating. For businesses, especially...
We Stand Against ICE: PSM Marketing’s Call for Justice and Community Solidarity At PSM Marketing, we believe marketing and values go hand in hand. As a woman-owned, family-owned firm based in the Twin Cities, we are rooted in community. That community includes...
Why Law Firms Should Invest in 1-1 Marketing Coaching in 2026 In today’s highly competitive legal marketplace, having a great reputation and strong legal skills isn’t enough to guarantee a steady stream of clients. Law firms need a clear, smart, and well-executed...
Yes, Your Company Should Outsource Its Marketing in 2026 Marketing in 2026 looks nothing like it did even a few years ago. AI enhanced search tools, shifting buyer behavior, and rapid digital innovation now require a level of expertise that most organizations cannot...
As 2025 winds down, we want to take a moment to say thank you. At PSM Marketing, we’re grateful every day for the relationships we’ve built with our incredible clients, collaborators, and community. At PSM, we’re more than just a marketing firm. We’re a family...
Let’s be honest...five years ago, the idea of getting law firm clients from an AI chatbot would’ve sounded absurd. But today, tools like ChatGPT, Google’s Search Generative Experience (SGE), and Microsoft Copilot are shaping how people search—and how businesses show...
When someone lands on your law firm’s website, they’re usually looking for one thing: help. Fast. If your site buries critical information beneath confusing menus or long scrolls, potential clients may bounce before they even know what you offer. This is where smart...
Let’s be honest: if we had a dollar for every time a client asked, “But how many leads did this generate?” we’d be blogging from our beach house. But for professional service firms like law firms, consultants, nonprofits, and engineering companies, that’s just one...
Search Is Changing. If You’re Still Just Doing SEO for Google, You’re Already Behind We're so accustomed to just “Googling it,” but that's changing. These days, people are asking ChatGPT, Perplexity, or whatever AI tool popped up last week. And guess what? They’re...
Tips for Writing an Engaging Attorney Biography Here’s the thing most lawyers don’t realize: attorney bios are some of the most-read pages on your whole website. Seriously. People click it before they even think about calling you. Why? They want to know who you are —...
So, you've got a law firm website, but is it actually bringing in clients? It's easy to think just having a site is enough, but if it's not showing up when people search for lawyers like you, it's kind of useless. That's where a Law Firm SEO Audit comes in. Think of...
Most law firms say they want more clients. Fewer know exactly how to attract the right clients consistently. But fear not...this is where a customized law firm marketing plan comes in. We’re not talking about a dusty spreadsheet, vague goals, or the “throw spaghetti...
So, you're thinking about starting an online store, huh? Or maybe you've got one already and it's just not cutting it. Well, picking the right E-Commerce Platform can feel like a huge puzzle. There are tons of options out there, and each one promises to be the best...
Ever wonder why your law firm's website isn't bringing in new clients? You're not alone. Lots of law firms have awesome websites, but they just don't seem to get people to call or fill out a form. It's like having a great storefront but no one ever walks in. We're...
So, you're a lawyer, right? And you're probably thinking about how to get more clients. Well, let me tell you, video marketing is where it's at. Seriously, it's not just for big companies anymore. People these days, they love watching videos. It's way easier than...
Tools + Tips to Change the Game At PSM Marketing, we work with a lot of personal injury (PI) lawyers—especially solo practitioners and small firms who feel like they’re stuck in a marketing no-man’s-land. They’ve invested in a decent website, tried a little Google...
So, you've probably heard Google changed things up again, right? They've added an extra 'E' to their E-A-T guidelines, making it E-E-A-T (Experience, Expertise, Authoritativeness, and Trustworthiness). This isn't just some random tweak; it's a big signal about what...
Have you ever spent hours writing a blog post, only to hear crickets? We get it — we’ve been there, too. The truth is, content that once performed like gangbusters a few years ago just doesn’t cut it in 2025. This year, Google’s algorithm is smarter — and your...
When the economy starts to backslide, law firms often look for ways to cut expenses, and marketing budgets are frequently among the first on the chopping block. However, history and economic indicators suggest that reducing marketing efforts during a recession can be...
Social media was once the golden goose for small businesses—a cost-effective way to connect with audiences, build a loyal following, and promote products or services. But in 2025, the landscape is looking very different. Platforms like X (formerly known as Twitter)...
Endorsing Kamala Harris: A Legal Force and Advocate for Women, Small Businesses, and the Middle Class As the owners of PSM Marketing, a proudly woman-owned and family-operated business, we are thrilled to endorse Kamala Harris for President of the United States....
Imagine having a conversation with your computer, asking it to create a piece of art, or even requesting it to write a song. Sounds futuristic, right? Well, welcome to the world of generative AI, a technology that makes all this possible and more! But what exactly is...
Summer is a vibrant time of the year, perfect for professional services firms to implement fresh and innovative marketing strategies. Here are ten best practices to help your firm generate new business and expand name recognition this summer. 1. Host Outdoor...