Client retention is the lifeblood of professional service firms. While attracting new clients is important, keeping the ones you already...
Pillar I: Retain and Grow Relationships
Maximizing Email Deliverability and Open Rates: Best Practices for Mailchimp and Constant Contact Users
In the world of email marketing, success hinges on two crucial factors: deliverability and open rates. If your emails don't reach the...
6 Tips to Help You Stay in Touch with Contacts During Quarantine
During these challenging times many of us are literally wringing our hands wondering how we can maintain our professional relationships...
How to Proactively Communicate with Clients During COVID-19
[vc_row][vc_column][vc_column_text]We have all been receiving a barrage of emails from companies small and large about how they are...
Virtual Marketing Model Leads to Work-Life Balance
PSM Marketing: Thought Leaders on Work-Life Balance in Minnesota Since the 90s Since its inception over 20 years ago, PSM Marketing has...
Putting the Social Back into Social Networking
Read Terrie’s full article here > Spring has sprung! And with the warm weather comes more opportunities for us to get out and get...
Referral Source Development: How to Start Networking with Confidence
Networking is a necessary and essential part of building a strong referral network for any professional – but especially for attorneys,...
6 Ways For Midsized Firms To Land Larger Clients
This news ought to be deeply disturbing to managing partners and lawyers everywhere, regardless of the size of their firm: Attorneys in...
Want To Impress? Dress Like A Successful Lawyer!
Somewhere in the ’90s, casual Friday happened. At the time, many law firms were concerned about client perceptions and would post notices...
When to update your LinkedIn photo
I’m often asked, “How often should I update my LinkedIn headshot?” The answer is different for everyone. I originally photographed Mike in...
Marketing Best Practices for Women Lawyers
Throughout my legal marketing career, I have helped scores of women lawyers identify and pursue targeted new business opportunities, and...
Successful Marketing for Newer Lawyers: What you Didn’t Learn in Law School
Generally speaking, after graduating from law school, you face a daunting task: finding a job so you can begin to pay off your law school...
Never Underestimate the Value of a Strong Handshake!
A young man came to my door this morning to see if we were interested in sealcoating our driveway. He proceeded to tell me how the...
1 Simple Way LinkedIn Can Help Your Firm Connect with New Clients
Like most professional firms, you have limited resources for marketing. Therefore, your marketing efforts need to be both effective and...
Sweat the Small Stuff: The Ethics of Marketing Your Law Practice
Many of you have heard of the book, “Don’t Sweat the Small Stuff,” by Richard Carlson. When it comes to ethically marketing your law...















